January 11, 2005
Dear CNET members,
DSL vs. cable may not be Coke vs. Pepsi, but it's turning into a pretty fierce rivalry. And unlike with carbonated consumables, it isn't as easy for people to go back and forth between the two broadband options when their tastes change, so users need to consider carefully before taking the plunge the first time. And for existing users of one option, as they say, the grass isn't always greener on the other side. Heck, I'm a cable subscriber, and while it is fast, every few months, I'm looking to switch because of issues relating to customer service, reliability, and the overall cost of broadband, but I'm still not sure whether the other side will be, well, greener. So are you in the mode to switch? What are the experiences like with your broadband provider? Tell us why you take the side that you are on and why your broadband provider works for you. Don't hold back now 'cause we're all listening. TalkBack here.
This week's hot topic:Quick Hits
Cable vs. DSL
In his Living It column, Editor at Large Brian Cooley recently discussed his decision to change his home connection from DSL to cable. The switch put him in high-bandwidth heaven, but is cable the right choice for everyone? You've contributed several interesting points of view.
Cable always cooks
CNET member serta27 chose cable for two important reasons: It's fast, and it's always fast. Unlike DSL users who commonly complain of sluggish speeds during peak usage hours, serta27 claims his cable connection is always cranking, no matter the time of day.
Read serta27's full post in CNET TalkBack
DSL is more stable
Citing better connection stability, CNET member pstauffer chose DSL after being a longtime cable customer. He also highlights speedy upload times and smaller monthly bill as additional reasons to go with DSL.
Read pstauffer's full post in CNET TalkBack
Customer service is king
CNET member trickluva brings up a great point: bandwidth doesn't mean much if the provider has poor technical support and customer service. He shares his experiences and discusses some common pitfalls to avoid when switching broadband services.
Read trickluva's full post in CNET TalkBack
CNET Broadband Resources:
Bandwidth Meter speed test
From CNET Internet Services
Find a broadband provider
From CNET Internet Services
ISP Buying Guide
From CNET Reviews
DSL or cable?
Submitted in CNET Broadband Forum
Want to weigh in on the cable vs. DSL debate? Check out the Living It column, then speak up in the TalkBack section.
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Was Bill Gates's big speech at CES boring?
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HD-DVD vs. Blu-ray: who cares?
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Who needs an OS?
TalkBack posted in Works for Me
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