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January 12, 2007
Dear CNET members,
Happy Friday! We received a huge amount of replies to Norma's question on reverting back to Internet Explorer 6 (IE 6) after her installation of IE 7. A majority of you members suggested essentially the same thing in one form or another, and that is to use either the Windows System Restore utility or the Windows Control Panel to Add/Remove the program and revert back to IE 6. Wow, that was simple, wasn't it? Many of you may be wondering why did Lee present such an easy question if it was so easy to resolve. Well, while this may seem like a simple task to perform by many, there are probably many people out there who don't have an idea of what to do when something like this is presented to them, and I don't want to forget those folks. Every time I help my dad out with his computer woes, it serves as a great reminder to me that even the most seemingly trivial problem can make a person nervous. And the only way my father will gradually learn from these things is to teach him, so that he can be more self-reliant in the future. As they say, everyone has to start somewhere. So thank you, everyone, for your submissions this past week.
For this week's winning answer, we chose the answer by Andre, who went above and beyond the answer by offering step-by-step instruction on how to remove IE 7, but also reminding users to back up any important data before proceeding, just in case. There are other suggestions, so have a look at all the submissions this week. Some people even bring up the question as to why Norma would want to revert back to IE 6. If you are using IE 7 now and would like to tell our members why you think it is a good or bad thing, we'd like to hear from you in this week's discussion. So join us and discuss. Thanks everyone, and have a great weekend!
(Note: The grandparents are on vacation, so I'm taking a few days off to watch my daughter. So, I will not be delivering a Community Help & How-to newsletter next week, but I will be back the following week. Thanks)

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Member Question of the Week

I downloaded Microsoft Internet Explorer 7, but would like to revert back to Internet Explorer 6. If I remove it, how can I get IE6 back? Or is there other ways to go about it? Thanks in advance for your advice.
Submitted by:
Norma P.

Well Norma, before you do anything, you should back up any valuable data, particularly the important data created or changed since the installation.
Make sure you have obtained or download a copy of Internet Explorer 6 as well.
It may be a good idea to create a before a major install/uninstall 'Restore Point' too. Go to Start / All Program / Accessories / System Tools / System Restore.
Make sure that 'Create a restore point' is selected, then press Next.
Type in a name, for instance "Before IE7 Removal." Then click Create.
Click Close to complete. This is useful...
Submitted by:
Andre D.
For
Andre's
efforts, we're sending him his choice of any
CNET Learning CD.
Community Buzz
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Check out next week's question:

I need your help desperately. I have an xD-Picture Card (memory card) that I'm trying to retrieve my photos from. Normally I just insert the card into my card reader and transfer the photos to my computer. However, this time when I inserted the card into the card reader, it froze my PC so I had to do a cold reboot to get it going again. Once rebooted, I tried numerous times trying to get the PC to read the card, but was unsuccessful. So I tried it on another computer and it also failed to be recognize the reader and the content on the card also. My last attempt was connecting the camera to the computer and retrieving using that method, but every time I insert the memory card into the camera, the camera would display "Card error" and proceed to ask if I want to format. Reformatting is not an option. All I want is to be able retrieve my precious photos from my honeymoon in the Caribbean. Are there any other methods--software or hardware that I use to try to retrieve these photos safely? Please help, any recommendations or advice will be appreciated!
--Submitted by:
Irene D.
If you have the answer,
e-mail us at messageboards@cnet.com. If we choose your response, you'll get a free CNET Learning CD.
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