CNET Community help and how-to weekly newsletter
January 26, 2007
Dear CNET members,
Happy Friday, folks! You know, with my busy life, it's always great to take some time off--outside of the weekends--to spend with my kids. During my time off, I realized that my 10-month-old daughter's calloused thumb (she's a thumb sucker)--is becoming more and more raw from her teething. I know this isn't a technical question, but for you seasoned parents out there, what advice can you give me to wean her off the thumb or prevent her raw finger from getting any worse? Any parent-to-parent advice is appreciated here. OK, enough parent talk, we need to help get Irene's honeymoon pictures off of her memory card that's acting up.

Irene, I feel for you, and I really hope this week's suggestions from our members' help out. At first I had thought this issue of Irene's was an uncommon occurrence, but once I read through the submissions, WOW! Many of you have had this happened to you before. The great thing is that many of you have learned through your troubles and thankfully can pass on the experience to the rest of the members here. So, thank you all. We received many, many different solutions this week, ranging from using recovery software (here's the list of member suggested software titles) to simply cleaning the contacts on the memory card. And because there could be numerous possibilities for a solution, I urge you to read through all the advice this week. However, I will get you started with this well-written winning answer from Sav., who offers up several options to try. And if all fails, Irene--and I hope it doesn't--a few members have even suggested to take your honeymoon all over again, which doesn't sound like a bad idea. Good luck, Irene--I really hope you find your solution. And if you do, please let us know what did it for you! Anyone who has additional advice, please swing by and post your thoughts in the discussion. Have a great weekend, folks!

Cheers!
Lee Koo
Manager, CNET community


Got suggestions? Send me an e-mail:
messageboards@cnet.com
Member Question of the Week
Q I need your help desperately. I have an xD-Picture Card (memory card) that I'm trying to retrieve my photos from. Normally I just insert the card into my card reader and transfer the photos to my computer. However, this time when I inserted the card into the card reader, it froze my PC so I had to do a cold reboot to get it going again. Once rebooted, I tried numerous times trying to get the PC to read the card, but was unsuccessful. So I tried it on another computer and it also failed to be recognize the reader and the content on the card also. My last attempt was connecting the camera to the computer and retrieving using that method, but every time I insert the memory card into the camera, the camera would display "Card error" and proceed to ask if I want to format. Reformatting is not an option. All I want is to be able retrieve my precious photos from my honeymoon in the Caribbean. Are there any other methods--software or hardware that I use to try to retrieve these photos safely? Please help, any recommendations or advice will be appreciated!
Submitted by: Irene D.

Hi Irene, you have my sympathies--this is my worst nightmare. There are a couple of techniques I use to mitigate these kind of disasters. I tend to use several smaller capacity memory cards, rather than one big one - at least that way, if the worst happens, I only lose a small portion of my pictures. Also, whenever possible, I take a laptop with me and download my images at the end of each day. Of course, none of this helps with your current problem.

Health warning! I've never had to recover a memory card in anger personally, so I can't give a definitive answer; only suggest actions you might want to try...
Submitted by: Sav. M. of the United Kingdom
For Sav.'s efforts, we're sending him his choice of any CNET Learning CD.
Community Buzz
Each week we take a look at topics discussed in the forums.
Have fun and enjoy!

More from the forums
Check out next week's question:
Q I'm running Windows 98 on my Compaq Presario desktop, but I have been thinking about upgrading. Some people have suggested I upgrade to Windows XP, while others have said to wait for Vista to come out and then get that. Which do you suggest I do? Will I have problems when I do an upgrade? Will the programs I have on my current computer not run or become problems when I upgrade? Thanks!
--Submitted by: Ruth B.
If you have the answer,
e-mail us at messageboards@cnet.com.
If we choose your response, you'll get a
free CNET Learning CD.
Click here for Q&A submission guidelines and check out our previous Help & How-to newsletters here.
Have a question?
E-mail us on one of our upcoming topics:
• Multimedia
• Internet Security
• Digital Cameras
• Home Audio & Video
• PC Upgrading
• PC Troubleshooting
• Digital Music
• Consumer electronics
Need help right away? Don't wait for us, come and join our lively community forums for all the tech help and how-tos.
What is your preferred memory card?
(Please click on button to vote)

 CompactFlash (tell us why)
 SmartMedia (tell us why)
 Memory Stick (tell us why)
 MultiMedia Card (tell us why)
 Secure Digital Card (tell us why)
 xD-Picture Card (tell us why)
 Others (what is it?)
CNET Featured Member
  User name: fonzman84
  Location: Antioch, California
  Member since: December 24, 2006
About me: I love technology. I enjoy utilizing various types of gadgets to make my life more productive... (read more)
Click here to find out how you can be in the CNET spotlight and win a free t-shirt!

See all CNET featured members
Simple question, simple answer
Help your fellow members

This week on CNET 
Ask the Editors
Which is the best flash MP3 player for workouts?
Editor Jasmine France offers her recommendation. Learn more

Weekend Projects
Google hacks
Using Google to merely search the Internet is like using an iPod as a paperweight. Sure, it's effective; but there is so much more it can do! Learn more


The e-mail address for your CNET Community newsletter is test.tester@cnet.com. Click here to manage your newsletters, including this one.

If you no longer wish to receive this newsletter, please unsubscribe.

Privacy statement
CNET Networks takes your privacy seriously. Because we gather certain types of information about our users, we want you to clearly understand the terms and conditions surrounding the collection and use of this information. We encourage you to review our privacy policy.

Copyright 2007 CNET Networks, Inc. All rights reserved.
CNET Networks, Inc.
235 Second Street
San Francisco, CA 94105
U.S.A.