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February 17, 2012

 
 
Lee Koo Lee Koo
Community manager
Profile Email
Online browsing speeds deteriorating over time; what could it be?

Dear CNET members,

Happy Friday! Has your Internet browsing speed deteriorated over time? Well if it has, you may want to hang around and give this week's discussion topic a read to see if any of our members' advice may help you pinpoint the root cause.

Now I'm going to be honest with you, there is really no so-called "easy switch" that you can flip and magically make your sluggish browser become fast again. And even with a simple solution that many of our members may have provided you, it's always going to be a shot in the dark if it will, in fact, help your speed. You see, there are just too many factors involved that can cause your browsing speeds to become sluggish--ranging from overall computer sluggishness, ISP issues, and too many temp files or cookies to browser add-on conflicts and things running in the background like malicious software (spyware or virus). The list goes on. The good news is that many of our members came through for you, detailing a laundry list of items for you to investigate that could possibly affect your browsing speeds. I've selected a few great answers from our members to get you started in the Q&A section. (By the way, there are a couple of great ones by our regular contributors, Dana and Darren.)

I hope that by arming you with the information provided by our members and some investigation and tinkering, you'll be surfing the Internet at full speed again. Thanks, everyone, for your time and contributions. Have a super weekend!

Cheers!
-Lee


 
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   TOPIC OF THE WEEK
  Q: Online browsing speeds deteriorating over time; what could it be?
Over the last year or so, my computer has gotten slower and slower when browsing the Web. I feel like getting a page to load takes four times as long as it did just two years ago. I have plenty of free hard drive space and 3GB of RAM. I'm running Windows XP and my machine is about 5 years old. My antivirus and antispyware are all up-to-date. For browsing, I use Internet Explorer 8 most of the time. My friend recommended Firefox; I gave that a try, but I found it was even slower. What could have changed? Are Web pages these days getting heavier? Do I need to clean out my hard drive or something else? Maybe it's my broadband speed--is there a way to test that? What could it possibly be, as I'm out of ideas? Please help, it's getting to the point where going online is not so enjoyable anymore!

   -- Submitted by: Bill D.
  A: Featured member solutions
 
"Slow Browsing"
-- Submitted by: waytron
"There can be numerous reasons behind slow internet... "
-- Submitted by: darrenforster99
"Slow going "
-- Submitted by: westendal
"A Terrific Tutorial About Slow Browsers "
-- Submitted by: High Desert Charlie
 
Read all member contributions
  Thanks to all who contributed!
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  NEXT WEEK'S QUESTION
  Q: Computer manufacturers are fairly equal, but what about their customer service?
Hi members, I typically think most computers are fairly equal, but I am not too sure about the customer service offered by each manufacturer.

With the complexity of the operating systems and the interface between the operating system and the computer and other programs, I am forced to use customer service more than I would like. Therefore this makes choosing a computer more difficult when I have to factor in customer service. I know there will be many different opinions from each of you, but given your honest experiences, I'm hoping I can get a better sense of who comes out overall on top. Your shared experience is appreciated.

(Note to members: What Carroll has asked is for you to share your experiences on customer service from the manufactures you have dealt with in order to make a sound buying decision. However, this discussion thread is by no means a ticket for you to go all out and negatively bash or vent your frustrations, or start a thread campaign for class action lawsuits against manufacturers. Please keep this discussion civil and helpful. And if you can't offer constructive advice, then please just step away from the keyboard. Thank you!)

   -- Submitted by: Carroll W. of Lake Forest, California

If you have an answer to this question, click here and click the "reply" to submit your advice, suggestions, opinions, or tips.
 
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