CNET member help and how-to weekly newsletter
February 18, 2005
Dear CNET members,
This week's question from Marc regards red Xs appearing on Web pages. This could stem from many factors, and without further knowledge of what he has running on his system, the sky's the limit as to the causes. So Marc, while I have selected Rick's winning answer to start you off on your quest to solve this issue, please check out all the honorable mentions and other recommendations from our members. And if one particular solution provided by a member happens to be the one that solves your issue, please acknowledge the solution in this week's discussion and e-mail me to let me know who it is, because I'd like to reward that person in addition to this week's winner. And as always, if any of you have other suggestions, please share them with us. Thank you, everyone, for your participation!

Cheers!
Lee Koo
Manager, CNET community
Got suggestions? Send us an e-mail:
messageboards@cnet.com
Member Question of the Week
Q Using Internet Explorer 6.2 (Windows XP SP2), on some sites, certain images and HTML sections are replaced with a red cross. The same pages are accessed without any problem with IE 6.1 (Windows 2000 SP4) with similar security settings. What's new in IE 6.2 that blocks additional objects, and what is the workaround? I already disabled the pop-up blocker with no change.
Submitted by: Mark D.
It may not even be your Internet Explorer that is giving you the image problem. I found that my firewall was blocking the images from showing, it was even giving me a problem about getting to the control panel to my Web site--until I went in and changed some settings in the firewall. For a while, I even had to temporarily disable... Submitted by: Rick B. of Warren, Michigan
Please click the following links for this week's:
Honorable mentions
Other suggestions from members
For Rick's efforts, we're sending him his choice of any Help.com Learning CD.
Community Buzz
Each week we take a look at topics discussed in the forums.
Best regards and enjoy!
XP Disk Cleanup not working (taking hours to compress files)
When you rely on Windows' native Disk Cleanup utility to do some file house cleaning and it just isn't working properly, it can be quite frustrating. This member is experiencing such a problem. See if you can help out.
More from the Windows XP forum

Thermal pad or compound?
When you upgrade your computer's CPU and need to attach a heat sink directly to the CPU, is it better to use a thermal pad or thermal compound to ensure best contact? Do you have any advice for this member, who's getting mixed feedback from others? Please share your knowledge and see what others have recommended.
More from the PC hardware forum

Are all online virus scanners created equal?
A member recently found that some online virus scanners do more file scans than others. Does that mean that one virus utility is more efficient than another? After all, should all virus scanners be doing the same thing to catch viruses? Find out in this discussion why some online scanners go through more files than others and what it all means.
More from the Computer Newbies forum

Best MP3 player under $100
With hundreds of MP3 players to choose from, it can be mind-boggling to scope out what's best for you, especially at a price that you can afford. Do you have any suggestions for this member, who's looking for an MP3 player for less than a hundred dollars? If you do, let's hear them; make your recommendation convincing so that he can make the best choice.
More from the MP3 players forum

Internet Explorer 7.0 coming soon!
With Firefox 1.0's huge success, it has tapped into the Microsoft's market share of Internet Explorer. While this may not be a counterattack to Firefox, Microsoft is set to release IE 7. Should Mozilla Firefox be scared? What can we expect from IE 7? What are your thoughts on the newest IE?
More from the Viruses & security alerts forum

Mac nugget: Norton's strengths and failings. What's your opinion?
Some fellow forum members seem to hold Norton Utilities in low esteem--or do they? Is it only good for things that another utility can't do better? What are they, if there are any? Please enlighten me about Norton's strengths and failings. --posted by jennywren1420
More from the Mac applications & utilities forum

Check out next week's question:
Q I'm currently running Windows XP Pro. Can you please give me step-by-step instructions on how to reformat my hard drive and start fresh? I have many peripherals attached: a printer, a Webcam, a 64MB video card, a video capture card with TV and FM, and an external modem. Thank you.
--Submitted by: Ricardo R.
(Note: Since we do not know if Ricardo's computer system came with a system restore disc, in your submission, please offer both reformatting procedures, one with Windows XP OS standalone disc and the other with a system restore disc. Thanks!)
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