April 4, 2007
Dear CNET members,
Before I start on this week's hot topic, I just wanted to share some good news with you, which may be bad news for some. Remember last year when I presented the Make the Call discussion: "Should cell phone use be allowed on airplanes?"; many of you voiced your opinions, and the majority of you said "No!" to using cell phones on commercial flights. Well, I just read one of the latest Crave blogs by CNET senior editor Kent German and guess what? The FCC will continue to ban cell phone use on commercial flights, at least for now. (You can bet I have a big smile on my face!)
Now that we don't have worry about cell phone calls on planes for the moment, we can tackle other questions in regards to cellular service: Do you think that cellular carriers stifle innovation, and do they really put their customers first? In the latest On Call column, German addresses the differences between what customers want in cell phones versus what carriers give. Though people often find themselves wanting more features, carriers limit functionality in their handsets, and the customers often lose out. Not only do these restrictions limit phones' full potential of use, people find themselves choosing their service providers based on the phones they like. Why can't we just pick the cell phone we want with no restrictions and choose which carrier we want to use it with, not vice versa? They do it in Asia and in Europe, and they are way ahead of the U.S. curve when it comes to cell phone technology and features. There are many other good points German bring ups, so read up on the subject then tell us what you think. And if you have any great ideas to share on how this issue can be addressed, let's hear them--it's time for a change.
This week's hot topic:
Do carriers stifle innovation?
In the latest On Call column, CNET senior editor Kent German addresses the differences between what customers want in cell phones and what they get from carriers. We asked our readers if cellular carriers stifle innovation by doing this, and many of you came to the forefront and expressed your opinions.
"The U.S. market got ruined with
the 'free phone'"
"Although the article makes a lot of great points. There are still a few more to be looked at that go deeper into the issue. First is that cell service in Europe and Japan is more expensive because of the open-format phones..." (Read more)
--Submitted by: CNET member beatts35"Look from the inside out, rather than
"Yes, sometimes I've felt stifled, phone-wise that is. I work in the wireless industry and have first-hand experience with procuring handsets for the carrier. While we'd love to see superduper featured handsets in the U.S...." (Read more)
--Submitted by: CNET member rajdeepj"The U.S. has always been behind
"Japan had HDTV for 20 years before it surfaced here. Everyone in Italy had cell phones when I last visited, which was long before I started seeing them all over NYC. Why is this? Why, because the companies have ..." (Read more)
--Submitted by: CNET member wyliefoolSpeak Up!
Now it's your turn to tell us if you think cellular carriers in the U.S. stifle innovation. Read the latest On Call column and give us your opinion, and if you have any great ideas to share on how this issue can be addressed, let's hear them--it's time for a change!
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