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April 6, 2012

 
 
Lee Koo Lee Koo
Community manager
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How do I improve the Wi-Fi reception on a laptop?

Dear CNET members,

Before I get started with this week's topic, I just want to let you know I received a thank-you note from Marti, the member who submitted last week's topic on how she can block access to porn sites on her PC. It's always great to hear back from a member after their topic had been presented. Thank you Marti; your note is appreciated. Read her note here.

Today I hope we can help Alida with her friend's new laptop and figure out how she can improve her Wi-Fi signal.

Well, Alida, there are a number of possible issues that can prevent a good signal strength from reaching a laptop. These can vary from software to hardware problems . As your fellow members have mentioned, a fix can be as easy as repositioning the laptop as there can be interferences, or updating the driver for the Wi-Fi network card. Just remember that not all network Wi-Fi cards play nice with all router brands. And just because you get a great signal strength on your laptop doesn't necessary mean it will be great for your friend's laptop -- due to differences in hardware brands.

Our members provided multiple solutions for you to try. Some are easy that I believe you can perform on your own, and some not so simple. Regardless, try the ones that you feel comfortable with and work from there. If all else fails, since this is a new laptop, it may be best to take it back to the dealer and have them check if the Wi-Fi network card is faulty and use the warranty to fix it, or possibly exchange for another. I hope some of these suggestions help make your friend's Wi-Fi signal better. And if any of you have additional suggestions besides the ones already mentioned, please post them in the discussion.

Have a great weekend, everyone, and thanks to all who helped out!

(Note to reader: There will be no Community Help newsletter next week as I will be out, enjoying some R&R with my family. Talk to you in a couple of weeks!)

Cheers!
-Lee


 
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   TOPIC OF THE WEEK
  Q: How do I improve the Wi-Fi reception on a laptop?
Hello, and thank you in advance,

I helped my visually impaired friend purchase a new laptop...an Asus X73E-BH51 17.3" Laptop with 2nd Gen Intel Core i5-2430M with Turbo Boost 2.0 8GB DDR3 640GB HDD. She is happy with the purchase. However, the wireless signal strength on her machine never seems to go higher than three bars, while on my laptop (a different make) sitting next to hers is up to five bars and working very quickly. I feel terrible having recommended this laptop based on research done by another friend the previous year.

Is there a way to make her laptop receive the wireless signal at a higher strength? It would be so gratifying and it would sure help me not to feel guilty about her purchase based upon my "words of wisdom."

This laptop should go like the wind with 8GB RAM and turbo boost, but, it loads slow as molasses. She is able to Skype with folks, but, often the video breaks up or is otherwise not clear. This also troubles her a great deal with "a brand-new computer that doesn't work!" Any help would be greatly appreciated, so that I can fix it for her.

   -- Submitted by: Alida
  A: Featured member solutions
 
"Coupla things"
-- Submitted by: Doh_1
"The problem may not necessarily be with the wi-fi. "
-- Submitted by: darrenforster99
"Some more thoughts here "
-- Submitted by: wsalomon
"Wi-Fi Reception "
-- Submitted by: geekman29
 
Read all member contributions
  Thanks to all who contributed!
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