CNET Community help and how-to weekly newsletter
April 29, 2005
Dear CNET members,
Happy Friday! I first want to thank many of you for voting for us on the Webby Awards site; this means a lot to us, and we appreciate your support. Come May 3, we'll find out who wins. The second thing I would like to announce is that we have redesigned the CNET forums for a leaner and cleaner presentation. We are still working out some kinks, so bear with us (yes, I know, the font is too small). Please check them out and let me know what you think. Now let's tackle Pitura's question about why his computer is busy at work, even when he's not.

Pitura, while the cause of your system being busy when your computer is not in use could be a variety of things, most of our community members' submissions say that it is very likely due to the Windows XP indexer hard at work. So without further delay, I give you this week's winning answer by Matti. While Matti's answer is only for the indexing cause, check out the honorable mentions and other suggestions from our members which include other possibilities. Hopefully these answers will help put your concerns to rest. Thank you, everyone, and have a great weekend!

Cheers!
Lee Koo
Manager, CNET community
Got suggestions? Send me an e-mail:
messageboards@cnet.com
Member Question of the Week
Q I'm running a P4 2GHz PC Windows XP system with 256MB of RAM. Periodically while the system is not being used, I notice the hard drive light flashing and it sounds like some sort of intensive file read/write is going on. I open the Windows Task Manager Processes window to find out what is running, and the only service that is consuming the CPU is the system idle process, very high around 95 to 98 percent. Also, as soon as I open this window, the hard drive stops acting busy. I have Norton AntiVirus, Spybot, and the ZoneAlarm firewall installed and running, but these don't appear to be what's keeping my CPU busy. There are no open applications on my taskbar either. What else could it be?
Submitted by: Pitura

What you are witnessing, if you have not scheduled any other background tasks to run while the system is idle, is the XP Indexer at work. The dead giveaway is the fact that your HDD stops the activity as soon as you start another activity. It kicks in periodically only when your processor is otherwise idle. The purpose of the Indexer is to speed up your file operations. If you have a large number of data files, say hundreds, having their location...

Submitted by: Matti S.
Please click the following links for this week's:
Honorable mentions
Additional advice from our members
For Matti's efforts, we're sending him his choice efforts, we're sending them their choice of any Help.com Learning CD.
Community Buzz
Each week we take a look at topics discussed in the forums.
Best regards and enjoy!
Is there a correct way to turn a
computer off?

Is there really a correct way to turn off a computer? Do you shut down all your active windows and programs before you shut down Windows? Do you have a personal method? Read what others are advising, and if you have something to add, let's hear it.
More from the Computer newbies forum

I found Big Brother, and his name
is Comcast!

Member benoddo feels that Comcast has betrayed him after he read an article about how Comcast voluntarily disclosed information about one of its customers to the Recording Industry of Association of America so that the RIAA could file a lawsuit against the customer. Read the article and tell us what you think. Are you all for it or against it?
More from the Broadband forum

Please be careful to spell Google correctly!
Forum moderator Roddy32 warns us all that if you type Google into your browser address bar, BE CAREFUL! If you misspell it, you may end up on a malicious site that will take your computer for a nasty ride. Read more and be warned.
More from the Viruses & security alerts forum

Is it feasible to have multiple firewalls
installed and running at the same time?

Member maverick_p is fairly new to firewalls and was wondering if it is ideal to run multiple firewalls at once to guarantee better protection. Or is one really enough? If one is enough, which firewall utility is better? See what other advice our members have offered, and if you have any recommendations, chime in.
More from the Windows XP forum

Who makes the best hard drives?
Do you prefer a certain brand of hard drive? What should people look for in selecting a good hard drive? How many RPMs is a good minimum, and what's a fair price for the average user to pay? See what members are recommending, and if you have something to share, let's hear it.
More from the PC hardware forum

Mac nugget: Should I have to pay for Tiger OS for an iBook I got in February?
Say you bought a computer a few months ago, preloaded with the current operating system at the time, only to find that a few months later, all new computers are being sold with the latest and greatest OS that was just released. Do you think it is fair for you to pay full price to upgrade to the latest OS release? Or should the company give you a discount since you are a fairly new customer? Find out more here.

More from the Mac OS forum

Check out next week's question:
Q I'm a new user of Kazaa and am looking for some guidance. Is there any reasonable way to know when I'm downloading a file that it's legal and safe for me to download? I'd love to get some good peer-to-peer stuff, but I don't want to break the law or accidentally download any viruses. Thanks.
--Submitted by: Gretchen G.
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