Dear CNET members,
Happy Friday! I hope this newsletter finds everyone well. This week's topic is all about trying to figure out why Bob's DVD drive mysteriously stopped recognizing music CDs. The strangest part of his whole issue is that his drive can read data CDs and even allows him to play DVDs, just not music CDs. Now that's a brain teaser!
As many of you are probably aware, these types of issues are difficult to troubleshoot, as it could be a number of things causing trouble, from hardware to software issues. While we received many great suggestions, I will point out that many members submitted answers as if Bob's drive didn't recognize any discs, however, that's not the case; his drive reads data CDs and plays DVDs, it just doesn't read music CDs. So I don't believe it's a hardware issue, because if that were the case, the drive shouldn't read any disc at all. However, anything is possible--maybe it's that the drive's personal music taste has changed, as member beedee4 pointed out in his funny post.
I have selected a few featured members' posts in the Q&A section that I think will give you a good starting point to narrow down your issue. Many members recommended that before you dig too deep, start with the simple tasks, like making sure the disc media isn't the issue. Or simply updating the DVD drive with the latest drivers/firmware. Heck, it could possibly even be a program conflict with Windows Media player or your burning software, so it might be worth a shot to try uninstalling and reinstalling those programs. Bottom line: start with the simple tasks and work your way up to the more complicated ones. And if all else fails, maybe buying a new drive is the ultimate solution. The members' recommendations are there, so please give them all a thorough read. And if something doesn't help solve your issue, please tell us about it. Good luck and thanks everyone for helping out. Have an awesome weekend!
Cheers!
- Lee
Got suggestions? Send me an e-mail: messageboards@cnet.com
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Until recently, when I put a music CD in my D-drive (DVD
RW), I could play the music or rip the music to my hard
drive. About a month ago this became more problematic, and
now it will not even recognize a music CD (regardless of the
program I choose to play it on: Real Player, Windows Media
Player, etc.). Data CDs are no problem, whether they have
documents or photos. DVDs play, as well. My question: is
this a hardware problem or a software problem? The drive is
a LITE-ON DVDRW LH-20A1H and I cannot find any indication
that there is any driver or other software that could be a
problem. If there is a problem with the drive itself, I can
certainly replace it, but if it's software, I don't know
where to begin. Any ideas? Running Windows XP system.
Featured member solutions
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