Happy Friday! For those folks who shared their knowledge with Patrick in last week's newsletter regarding his computer's CPU running at 100 percent, I have a treat for you. Patrick e-mailed me directly to thank you all who contributed to his question and I've pasted it here for you to read. You all deserve a big pat on the back--good karma is on your side! Now let's see if we can help Richard out with a do over of a Windows 7 upgrade.
Good news, Richard. According to our members' responses, reinstalling your Windows 7 upgrade edition is not going to be a problem. As a matter of fact, you can reinstall the Windows 7 upgrade edition as many times as you want; as long as you have a legitimate qualifying previous version of a Windows OS, you can do a clean install of Windows 7. However, a few have advised that before doing so, you should run Windows 7 upgrade adviser to make sure that your hardware can handle Windows 7, just in case.
Many members have posted step-by-step instructions on how to proceed with this task, but before you do, back up all your important data; once you wipe that hard drive clean, there is no turning back to retrieve the data. As a good rule of thumb, it's always better to do a clean install of the Windows OS rather than taking the upgrade route where you install the OS over the existing version. I've selected a few members' answers for you in the Q&A section to start you off, but please read through all the member contribution for many other great tips and advice. Good luck to you and happy upgrading. Have a safe weekend everyone, and thank you for your invaluable contribution to this community.
Help me start over with a Windows 7 upgrade
I installed the Windows 7 upgrade over the Vista software
that came with my computer using that option, rather than the
option of wiping the HD clean and the reinstalling all other
software after Win 7 was installed. Big mistake!
My experience with Windows 7 has been awful. I'll bet I've
had as many as 20 blue screens while using Win 7, and
probably as many freeze-ups. Even Norton's Utilities advises
me that my "System health is low" and scan the registry
(which I've done many times!)
How can I wipe this hard drive clean and then install my
Windows 7 upgrade now? Will Microsoft allow me a second try
using the Win 7 upgrade that I've bought and used once
already? Thanks for any advice.
-- Submitted by:
Richard K. of Medford, Oregon
Featured member solutions for last week's question:
Is it just me or is Firefox a CPU hog? On the widely discussed 100 percent CPU usage problem on Windows OS, I have the same problem and it seems to be caused by the use of Firefox. When everything slows down to crawl, I check the Windows task manager and it shows Firefox's use of the CPU is at a very high rate-180K-220K, so I do an "end process" on Firefox and it knocks me off the Internet, and everything returns to back to normal. I tried uninstalling Firefox and reinstalling it, but no changes at all. I've contacted Firefox for help, but no response from them. Is this the way Firefox is? Any ideas on how I can correct this? Or is Firefox simply a resource hog and there's nothing I can do about it on my end? Thanks.
AVG and CNET have team up to create this forum so that members can discuss, ask questions about all AVG products and get assistance from other CNET forum members and directly from members of the AVG team. So if you got AVG questions, troubles, or tips and tricks, join in the new AVG forum now.
The e-mail address for this newsletter is email@example.com. Click here to manage your newsletters, including this one.
If you no longer wish to receive this newsletter, please unsubscribe.
Copyright 2010 CBS Interactive Inc. All rights reserved.
CBS Interactive, 235 Second Street, San Francisco, CA 94105, U.S.A.