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May 27, 2005
Dear CNET members,
Well, I'm back from Disneyland. Since many of you share a little bit of your life with me through your e-mail and community activities, I'd like to share with you a picture that I took of my family with Mickey Mouse at Disneyland. As much as my son loves Mickey, he was a bit overwhelmed by his size, so he wanted Mommy to hold him close. Enjoy! Now let's tackle Frances's Windows System Restore issue.

Frances, since there are many possible reasons why your System Restore has run astray, this week's winning answer by James offers a fix based on a few assumptions, such as not having other problems with the computer and that you are running Windows XP with SP1 or SP2 installed. If the method provided doesn't work for you, I've also listed most of our members' submissions in this week's honorable mentions and suggestions from our members section. Hopefully, with all the input from our members, you'll be able to find a solution that will soon solve your problem. If anyone out there has experienced this and was able to solve it, please swing by and post your solution in the discussion area. And if you have a utility to recommend other than Windows System Restore, please share it with us. We'd all appreciate this information! Thanks, everyone!

Cheers!
Lee Koo
Manager, CNET community
Got suggestions? Send me an e-mail:
messageboards@cnet.com
Member Question of the Week
Q I've successfully used System Restore (Windows XP Home edition) on more than one occasion. Suddenly, it won't work for me. The message simply states, "The system cannot restore, no changes have been made to your computer." I've tried different restore points, including dates I set myself. I followed Microsoft's suggestions by going to compmgmt.msc in the control panel (also CMD, net start), checked the view logs in the event viewer, and so on. Nothing has helped. I have more than enough sufficient disk space. Any suggestions?
Submitted by: Frances P.

Frances, the most likely culprit is that the System Restore folder has been corrupted somehow. Aside from just a simple Microsoft XP glitch, this can happen when the system is shut down (example: power outage, or turning off the power switch) while it's in the process of making a system restore point in the background. Windows creates new restore points periodically or whenever a new program or device is installed. If you installed a new program or device and the system hung, requiring you to forcibly restart the computer, this could have caused...

Submitted by: James S.
Please click the following links for this week's:
Honorable mentions
Additional recommendations from our members
For James's efforts, we're sending him his choice efforts, we're sending him his choice of any Help.com Learning CD.
Community Buzz
Each week we take a look at topics discussed in the forums.
Best regards and enjoy!
Windows XP takes a long time to start up
Years of computer use, loading new software and such, can lead to a long bootup time because many programs love to share their piece of the action with Windows during start-up. So, the more applications you load, the more clutter the machine accumulates, eventually deteriorating start-up speed. What to do? Find out what members suggest doing to alleviate those miserable time-consuming Windows start-up times.
More from the Windows XP forum

What's the scoop on hard drive defragging?
Do you defrag on a regular basis? Do you use the Windows built-in defrag program or another program? See what others are saying; you'd be surprised that some members even say that there is no point to it and that defragmenting these days tends to consume more time than it saves you. Read more and tell us your thoughts on defragging.
More from Windows XP forum

PC buyers, beware!
Thinking about buying a new computer? Before you do, here is some advice that our member Aussiepete would like to share with you. And when you've read the article he's referring to, let us know your thoughts. This discussion is taking off with a lot of great advice from others, too.
More from Windows XP forum

Best memory for the buck
If you're on your way to adding more RAM to your computer, do you know what PC2700 and PC3200 stand for? Are there any advantages to having PC2700 vs. PC3200 RAM? Adding RAM is now a common practice, so this is a popular question. Find out more about it here, and if you still have questions, just ask.
More from the Desktops forum

How long before 11 megapixels
become commonplace?

With digital cameras rapidly increasing in megapixels, when is the best time to buy--now or later when a better model comes out? Or would you be waiting forever because there's always a better and newer model around the corner? What's your opinion?
More from the Digital cameras forum

Please don't preview e-mail
Our veteran forum moderator Bob Proffitt warns our members against previewing e-mail in your e-mail reader's preview pane. Why? It will very likely subject your e-mail address to be a target for spam. Read Bob's explanation.
More from the Viruses & security alerts forum

Mac nugget: RAM: multisticks vs. single stick
Say you have two sticks of 512MB of RAM. Would you get better performance running off a single stick of 1GB of RAM, or would there be no difference running two sticks of RAM of equal amounts? Find out in discussion if one is better than two.

More from the Mac hardware forum

Check out next week's question:
Q Hi, I'm really new to computers and the Internet. I keep hearing people say I should use a firewall on my computer to prevent Web nasties, but I'm confused as to what a firewall is and if it's really absolutely necessary. If you say I need one, which one would you recommend? I want one that I can use and easily understand without pulling out what's left of my hair. Understanding my antivirus app was difficult enough, but I'm always willing to learn new things given a chance. Any advice to a grandpa who's just starting to explorer the computer world is sincerely appreciated.
--Submitted by: Stanley M.
If you have the answer,
e-mail us at messageboards@cnet.com.
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Click here for Q&A submission guidelines and check out our previous Help & How-to newsletters here.
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Need help right away? Don't wait for us, come and join our lively community forums for all the tech help and how-tos.
How useful do you find the Windows System Restore utility?
(Please click on button to vote)

  Very useful, it's saved me many times
  Somewhat useful (tell us why)
  Not useful (tell us why)
 
 I use other system restore
     utilities (tell us what you use)
 
 I'd use it more if it worked properly
  I have no idea, I've never used it
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