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June 1, 2012

 
 
Lee Koo Lee Koo
Community manager
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Scam alert. Are you getting phone calls by people claiming to be tech support?

Dear CNET members,

Happy Friday! This week???s topic from member Glen51 is not so much a traditional Q&A, but more of an alert to warn all unsuspecting members that scammers are on the loose! These perpetrators are making calls to people's homes disguising themselves as tech support from a well-known company, claiming you may be infected by a virus. They ultimately want you to give them access to your computer to fix the issue. And once they have access, who knows what will get compromised?

While these scammers haven't called my house yet, after reading through all our members' posts in the discussion, surprisingly, this is not only happening quite frequently, but also happening across the globe. The good thing is that unless you give these scammers access to your computer, your system won't get compromised, at least not from these people. So, please beware folks!

Many people have shared their experiences getting these type of calls and I truly enjoyed some of the hilarious comments of how some people either dealt or would deal with these would-be scammers if they called (listed them in the Q&A section). So read through all the comments -- where even member Glen51 swung by to post a thank you note to all here. And if you experienced any of these types of fraudulent calls or got scammed by one of these perpetrators, share it with us. After all, we are here to share the knowledge and the more we know about them ahead of time, the safer we all can be. Please spread the word on these scammers. Stay safe and thanks to all who contributed! Have a great weekend!

Cheers!
-Lee


 
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   TOPIC OF THE WEEK
  Q: Scam alert. Are you getting phone calls by people claiming to be tech support?
Hi my name is Glenn, screen name Glenn51. I have a question for you and it might make a good post on your CNET community page. I also read most all of your post and sometimes comment to help answer problems.

I've been receiving phone calls to my home phone over the better part of two months on the average of two sometimes three times per week regarding my Windows operating system. They claim to be from tech support. The first time I "almost fell for it" but as the session went on it got extremely fishy!

I then ended the phone session and called Microsoft directly via phone. They informed me that Microsoft doesn't ever contact a person by phone. The MS call confirmed my suspicion... Read more

   -- Submitted by: Glenn51
  A: Featured member solutions
 
"In a Way It's Really Good News!!! "
-- Submitted by: High Desert Charlie
"These calls a all too common "
-- Submitted by: Kanga bill
"One way to strike back "
-- Submitted by: andrewbaggins
"Irish solution "
-- Submitted by: Tony Manser
"This reminds me of a funny one :D "
-- Submitted by: Nerosas
 
Read all member contributions
  Thanks to all who contributed!
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  NEXT WEEK'S QUESTION
  Q: Is it legal to make backup copies of my purchased DVDs and Blu-rays?
I am wondering if there is a way to make backup copies of my media. Back in the day when I purchased a new album (black acetate records), I would copy it to reel to reel and put the album away for safe keeping. I still do the same today and I also make backup copies of all my CDs. My problem is what can I do to make backup copies of my DVD and Blu-ray collection. I would hate to see something happen to them and have to purchase them new again. Is there a way that I can do this? But first is it legal to do as I get conflicting answers that it is illegal to back them up even if I purchase them for my use and own them. What's the difference between this media and my records and CDs that I have backed up? Please help explain this. Thanks.

   -- Submitted by: Michael

If you have an answer to this question, click here and click the "reply" to submit your advice, suggestions, opinions, or tips.
 
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 Community Quick Poll
Community Quick Poll
What do you rely on to be informed of ongoing scams?
Please click on button to vote
 The news.
 Web sites.
 Word of mouth.
 My gut instincts.
 Through the experience of being scammed.
 Community forums, such as these.
 Other sources.
Discuss poll here!
 

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