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July 9, 2010
Oops, I accidentally unplugged my USB hard drive, now I can't access it.

Dear CNET members,

Happy Friday! While you're reading this, I will more than likely be on a sunny beach in Maui for some much needed R and R. So there will be no newsletter delivery next Friday, as I will be deeply immersed in my hula lessons. However, I will be thinking of you all and sending some aloha from afar.

Now let's get started with Brendan's supercrisis. To refresh your memory: he accidentally selected the wrong drive for formatting, and in a panic, pulled the USB cord connecting the external hard drive to his computer while it was in the process of being formatted. Now he is unable to access it to retrieve his precious data.

Oh boy, Brendan, now that must have been a heart-stopping moment. Well, the good news is that a lot of folks came through for you and offered a lot of advice and tips for recovering your data; many suggested recovery software that might do the job. However, because your situation is a bit different, as pointed out by longtime contributor darrenforster99, some of the methods that many folks mentioned for recovering data are used specifically with Windows. In your case, it was formatting in preparation for Linux, so recovery methods may be different. Please read his post here and his additional follow-up post here.

If all the info members have provided is overwhelming and your important data is simply too priceless, professional recovery services, though expensive, might be the way to go. Good luck, Brendan; I hope you get to recover those files, and we look forward to hearing how this story ended for you. I wanted to remind everyone how important it is to back up your data just for these unforeseen situations, so on that note I give you member Seffner's post.

Mahalo (thank you) everyone, and I'll talk to you all when I get back!

Cheers!
- Lee


Got suggestions? Send me an e-mail: messageboards@cnet.com

Lee Koo
Lee Koo
CNET Community manager
Last week's question
Oops, I accidentally unplugged my USB hard drive, now I can't access it.
QuestionI've run into a super-crisis! While creating a bootable Ubuntu USB (for my uni course), the creator needed the USB to be formatted. I had my flash disk as well as my family's external hard drive (used for storing all our digital photos, etc.) both plugged in. After accidentally clicking on the wrong drive, I panicked and stupidly pulled the USB cord connecting the external hard drive. Now whenever I plug in the hard drive into any computer, the various OSes want to format the hard drive. Is there any way I can recover the many precious files on the hard drive?

-- Submitted by: Brendan L. from Sydney, Australia

AnswerFeatured member solutions
for last week's question:

 "Sounds like the drive has started to be formatted as EXT3 "
-- Submitted by: darrenforster99

 "Partition recovery "
-- Submitted by: darrenforster99

 "STOP!! "
-- Submitted by: Zouch

 "Disk recovery tools, take it to a pro or experienced amateur "
-- Submitted by: chlpatent

 "Unable to access USB hard drive "
-- Submitted by: GEO2003

 Read all member contributions

 Thanks to all who contributed!

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Check out next week's question:
3D TVs: True innovation or hype?
Next week's questionI'm starting to shop for a new TV and keep seeing a lot about 3D TVs. Should I consider them in my research or is it a waste of time and money? Has anyone seen demos? How's the picture quality? Can the feature be turned on and off? Would I have to wear special glasses just to watch my TV? What about movies? Netflix and Blockbuster don't offer 3D movies, do any movie channels? Trying to separate true innovation from hype. Thanks!

-- Submitted by: James G.

  Know the answer? Click here to submit it!

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Need help tech right away? Don't wait for us, post your questions in the CNET forums for all the tech help and how-tos.

Quick pollCommunity quick poll
Weigh in on this week poll topic!
Be honest, do you back up your important data?

(Please click on button to vote)

 Absolutely.
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 Sometimes.
 When I feel like it.
 No, I live on the edge.
 No, because I have nothing important.
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Vote and discuss it here!
Simple question, simple answer
1. Why do I need to make a backup Windows recovery disc?

2. Need hard drive space, what can I do to clean it up?

3. What traces exactly does Firefox Private Browsing leave?
Help your fellow members
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