Dear CNET members, Happy Friday! Before we get started on this week's topic, if you don't mind, I just wanted to share with you a couple of a father's proud moments that occurred this week. First, my 2-year-old daughter is finally getting the whole potty thing and for the first time, took care of her business on the toilet--can't wait until we are diaper free! My 5-year-old son for the first time swam on his own without any floatation devices, and jumped off the diving board for the first time. I have long waited for these moments and having two incredible milestones in one week for my children to reach is just sheer joy for a daddy, and I just wanted share that little piece of my happiness with you. Now let's tackle Gail's questions on how to speed up her computer and if there really is a simple and easy instruction on how to do so.
CNET Community help and how-to weekly newsletter
August 8, 2008
Dear CNET members,
Happy Friday! Before we get started on this week's topic, if you don't mind, I just wanted to share with you a couple of a father's proud moments that occurred this week. First, my 2-year-old daughter is finally getting the whole potty thing and for the first time, took care of her business on the toilet--can't wait until we are diaper free! My 5-year-old son for the first time swam on his own without any floatation devices, and jumped off the diving board for the first time. I have long waited for these moments and having two incredible milestones in one week for my children to reach is just sheer joy for a daddy, and I just wanted share that little piece of my happiness with you. Now let's tackle Gail's questions on how to speed up her computer and if there really is a simple and easy instruction on how to do so.

Gail, I'm going to be brutally honest with you, there is really no so-called "easy button" that you can press and magically make your sluggish computer become fast again. And even with simplest solution that many of our members may have provided you, it's always going to be a shot in the dark if it will, in fact, help your system. You see, there are just too many factors involved that can cause a computer to become sluggish--ranging from hardware deficiencies, software conflicts, malicious software (spyware or virus), to just about anything under the sun. If there are technical issues that you just don't quite understand, even with the simplest instructions and step-by-step how-tos, it can be frustrating to get past that barrier. I'm not trying to discourage or scare anyone from attempting these endeavors, as I was once there myself. All I'm stating is that computers are complex machines and if you have a willingness to learn about it, take some risk and learn from trial and error, eventually it will become easier to take on new challenges in solving computer troubles.

So as you read through this week's answers provided by our members, you'll get a range of solutions, some are simple and some more complex. If you are looking for the easy way out, well you're probably not going to find the silver bullet that cures all. On the other hand, what you will learn from many of our members' answers is some helpful solutions and tips that that will, hopefully, give you some clues on how to troubleshoot your issue. However, if you don't feel comfortable following any of the solutions, I would suggest you find guidance from a technical friend or family member. However, don't just let them do it, watch how they do it, so you can learn. And if it boils down to it, sometimes the best alternative from recurring frustrations and time savings is to seek a professional for help. I've selected a few great answers from our members to get you started in the Q&A section. By the way, there are some great explanations on hardware drivers provided, so check them out. Have a great weekend everyone! Enjoy the Olympics!

Cheers!
Lee Koo
Manager, CNET community


Got suggestions? Send me an e-mail:
messageboards@cnet.com
Member Question of the Week
Q Can anyone please explain, in plain English and step-by-step instructions, how to speed up a slow computer? In previous newsletters answers that cover this topic are very confusing. The posted answers say don't use register cleaners, de-fragging won't speed it up, and the most confusing one is, update the drivers! How does a person update the drivers and what exactly is a driver? The answer of "going to a manufacture's Web site to update a driver" is meaningless to me, cause don't know what I am to update or how I find the drivers installed on the computer. All I want is a simple list of methods (step-by-step instructions) for any nontechnical person like myself, to follow and understand in order to speed up my computer and also what routine and steps to take thereafter to keep my computer in good running state. Using a Dell desktop with Windows XP SP2. Thanks for the opportunity to ask a question.
Submitted by: Gail D.
Q  Just some member contributions to get you started, but please read through the all answers!

General cleanup
--Submitted by: waytron

Speeding up your Dell desktop
--Submitted by: Precede

Here is as easy as it gets.
--Submitted by: dukethepcdr

I strongly suggest you find a knowledgeable friend...
--Submitted by: rae2_2

What you're asking is not easy
--Submitted by: High Desert Charlie

Read all member contributions

Thanks to all who contributed!


Most helpfulPrevious week's Q&A
Q I'd like to get an external hard drive to use for backup of files and maybe as a main access point for music and photos. I'm not sure what brands are best or what vendor I should purchase from. I want at least 300GB but probably more. The drive should be easily connected and detached, and synching between the drives for backing up data should be simple (I don't want to manually search all folders in a directory to figure out which ones have been updated since last backup).

I'm more concerned with reliability and durability than with getting the lowest price, as I will be counting on the drive for file backup. What are some members' recommendations? Is it a bad idea to use a backup drive for regular access to music and photos? I play music on my PC a lot and don't want to wear out my primary drive. Using a Dell Dimension 5150 with Windows XP. Thanks!!
    Thanks to all who contributed!
Check out next week's question:
Q Hi CNET! I'm ready to start college in a couple of months and I'm shopping for a new laptop. It's an age-old question, but it's the MacBook versus PC laptop question. I'm not here to instigate a fight over Mac versus PC and how one is better than another, but really to get an idea of what will be best for me while I'm in school. I know that both laptops will do pretty much the same, music download, word processing, spreadsheets, digital photos, Internet and e-mailing. I currently own a PC desktop at home and was thinking about getting PC laptop, but a few friends suggested that I look into an Apple MacBook as they do offer great incentive on campus to buy one. If I get a MacBook now, is there a huge learning curve switching from a PC to Mac? What makes them different? Pros and cons for each? Does Mac work out better for college--because maybe more students use them? I'm not sure if that true. I'm quite iffy on the whole MacBook transition, that's why I'm here to ask for advice and learn from you. And by the way, my father says I have a limit of $1,500 and no more than that. Thanks in advance for any advice you can provide me.

(Note to members: Please keep your posts on topic, civil, and respect each other opinions and views. Any flaming or personal attack will be removed. Thank you! -Lee)
--Submitted by: Wendee F.
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