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September 2, 2005
Dear CNET members,
Going through this week's member submissions to John's SP2 question, I happened to come across one from Mike R., a member from New Orleans. Mike sent this e-mail to me last Friday, and given the destruction and misery caused by Hurricane Katrina, I hope that he weathers this catastrophe safely. This devastating event serves as a great reminder that life is precious, and it puts everything into perspective, knowing that we should never take anything for granted. My heart goes out to those who have lost loved ones and homes. If you would like to learn more about how you can help, I have set up a convenient link below to the Red Cross's Hurricane Katrina relief center.
Now while Mother Nature doesn't let us choose our destiny, this week's question about whether to update to Windows XP Service Pack 2 (SP2) is a choice you can make. So John, and all the members who are still on the fence about making this big move to SP2, let me start you off with the winning answer by Miguel (seven-time winner), who has done an incredible job giving his take on SP2. We have quite a few submissions in the honorable mentions and other advice from our members--some for the upgrade and some against it, but ultimately the decision is yours. So please read through them all. For all those who have successfully or unsuccessfully upgraded to SP2, please tell us your experiences in this week's discussion so that we are able to learn from you. Thank you, and take care everyone!

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Member Question of the Week

I am running Windows XP SP1 and wonder if it is really
necessary to upgrade to SP2. I keep up with the critical
upgrades from Microsoft, but they keep on bugging me to
install SP2. I use ZoneAlarm, AVG AntiVirus, and several
antispyware programs. I also am behind a Linksys router with a
firewall. Do I really need to install SP2, and what are the
benefits? If you say it is necessary to move forward to SP2,
are there any specific things I need to do to my
computer before upgrading?
Submitted by:
John T. of Milwaukee, Wisconsin

John, a Service Pack is essentially a collection of fixes and enhancements released by Microsoft during (roughly) the previous calendar year. Service Packs are not merely for users who fail to keep up with critical updates, though, as they come in quite handy under certain circumstances. For instance, if you upgrade your operating system to Windows XP, have to reinstall it on a new hard drive, or find yourself performing a repair or a reinstallation, a Service Pack facilitates matters considerably. Not only do you find everything you need in one place, it also saves you from downloading dozens of patches individually, many of which would require you to install them one at a...
Submitted by:
Miguel K. of Columbus, Ohio
For
Miguel's
efforts, we're sending him his choice of any
Help.com Learning CD.
Community Buzz
 Each week we take a look at topics discussed in the forums. Best regards and enjoy!
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Check out next week's question:

I have a lot of personal information on my drives and back them up on CDs. Is there anyway to password-protect these files/folders on my computer and on CD-Rs so that no one else can view the contents? I am running Window XP Pro. Thank you for any detailed help.
--Submitted by:
Joey D. of Montreal, Quebec, Canada
If you have the answer,
e-mail us at messageboards@cnet.com. If we choose your response, you'll get a free Help.com CD.
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| Member Profile of the Week |
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User name: jco
Location: Rice Lake, Wisconsin
Member since: November 4, 2004
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About me: I had a Macintosh in the early '90s; then no computer until my boyfriend decided we were going to get... (read more)
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Simple question, simple answer
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