Dear CNET members,
Happy Friday! Sorry I missed you last week, I had something unexpected come up and was not able to write to you all, but here I am. First order of business, CNET TechTracker is now out the door and officially off the beta version and live for your download and usage! For those unfamiliar with this CNET TechTracker, it's a free, easy-to-use, downloadable app that helps you keep your computer software up to date. It's a really cool application and I encourage all of you to give it try. Now for those of you who participated in the beta period and shared with us all your invaluable feedback on this product, on behalf of CNET, I want to thank you all so much! We truly appreciated your honest input and it greatly helped our team build a better product for you. We hope you enjoy this app as much as we have enjoyed building it for you. Look out for more enhancements, as we will progressively continue to make it better! Now let's help out Tony with his issue with USB connections that is not always being detected by his PC.
Well, Tony, there are number of things that can go wrong if your PC doesn't always detect the USB devices connected to your laptop, but you're not alone. Many of our members have shared their experiences with you in this week's discussion thread. I won't go into details, but here is a quick run-down of issues a few of our members mentioned that could possibly be the culprit: dirty USB connection ports, outdated USB port drivers, excessive power drainage from USB devices, and possible bad USB ports on the motherboard (but let's hope this isn't the case.) I have listed these in the Q&A section below. But, as always, read them all and, hopefully, through some trial and error one of these solutions will work. If you have some time, please report back in your findings, as we would love to hear from you what exactly had gone wrong and what solved it. Thanks, everyone, for your time and invaluable contributions. Have a lovely weekend!
(Note there will be no Q&A newsletter next week, but I will send you a surprise CNET feature that our team has been working very hard on, so stay tuned!)
Cheers!
- Lee
Got suggestions? Send me an e-mail: messageboards@cnet.com
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Hi CNET. I've noticed that some of my USB devices like flash
drive, printer, even digital camera plugged as mass storage
isn't readily detected by the USB ports on my laptop. At
times I still have to plug and unplug on different ports
before the computer finally detects the device. However, I
have this one particular flash drive that can only be
detected by my laptop on a particular port and does not work
on the other two ports. Why is this so? Any ideas on how I
can solve this mystery? In case it matters I have a Compaq
CQ40 running Vista Home Basic. Thanks!
Featured member solutions
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