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CNET
View online October 3, 2008
Spam e-mail received, but it's coming from me?!

Dear CNET members,

Happy Friday! I hope this newsletter finds you well. In my neck of the woods, a lot of folks are getting colds already, so please do your best to stay healthy. This week's question comes from Ted, who not only is receiving spam e-mails, but spam is also coming from his e-mail address! As if receiving e-mail spam isn't annoying enough, but receiving it from yourself--that's got to be disturbing. Many members posted in the discussion thread that they, too, are experiencing the same thing, so you aren't alone.

After going through many of our members' advice and suggestions, there are numerous ways as to how this could be happening. A list of possibilities brought up by our members is e-mail spoofing (most common, where the spammer has changed the "From" line to display your e-mail address to make it look as if it's coming from you, but it's not), a spammer has hijacked your e-mail account and using it send out e-mails (in this case, changing your password would be a good idea), another would be where your computer is infected by malicious software of some sort and it's using your own e-mail client to send out e-mails, and one of the worst is if someone else's system has been infected sending out spam e-mail in your good name. These scenarios are probably the most common cases, but there are others.

Whichever way it is happening, there is good and bad news. The good news is the things that are within your control can be resolved--malicious software cleaning, changing passwords, and so on. However, the bad news is the ones that are beyond your control may be difficult to resolve, or there may simply be nothing you can do. If you read through our members' answers to you, you'll get a good idea of all possibilities of how this all happened, but more importantly pay special attention to the members who offer advice on how to prevent this from happening in the future. I have a few selected member answers to get you going, but please check out all the advice and recommendations. Thanks for participating! Be safe and have an awesome weekend!


Cheers!
- Lee


Got suggestions? Send me an e-mail: messageboards@cnet.com

Lee Koo
Lee Koo
CNET Community manager
Last week's question
Spam e-mail received, but it's coming from me?!
QuestionDear CNET folks, Today I received an e-mail addressed from my OWN mailbox touting some dubious, probably obscene free video. I am alarmed and deeply concerned that my own e-mail address is being used for spam purposes, and am worried that I may be being blocked by receiving servers or recipients when I'm sending out (proper) e-mail. Additionally, I feel that my good name is being dragged in the dirt with such obscene mails. This is not the first time this has happened, but the second (different topics though). I ignored the first e-mail a few months ago and completely deleted it off my system. The current offending e-mail has got links embedded, but I have not clicked on any of them (I am aware of such consequences).

Can you tell me how this can happen (for someone to use my e-mail address) and what precautions I should take to stop this from happening. Do I have a chance of tracing back the author of this e-mail? My security software is up-to-date and I generally keep my PC in a "clean" state. Thank you very much.

-- Submitted by: Ted L.

AnswerFeatured member solutions
for last week's question:

 "RE: Spam e-mail received, but it's coming from me?! "
-- Submitted by: Zouch

 "Spamming yourself... "
-- Submitted by: Wolfie2k5

 "E-mail spoofing "
-- Submitted by: WxULM

 "Your e-mail address as a spam source..."
-- Submitted by: Watzman

 Read all member contributions

 Thanks to all who contributed!

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2. How do I disable unnecessary programs
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5. Am I foolish for not installing
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Check out next week's question:
Is there any way to recover data from a corrupt hard drive?
Next week's questionMy college daughter's 120GB hard drive recently stopped working. She didn't hear any noise--it just stopped working.

I put another hard drive in the machine and set it up with OS and applications, and then put her old drive in as a slave and tried to look at it, but a message comes up that says it's unreadable. Other attempts say the hard drive is corrupt.

I have tried a few free programs such as pci_filerecovery.exe and the drive doesn't even show up. And the pci_us_smartrecovery.exe for photos, but most of the BMPs and JPEGs recovered aren't viewable and they both run so slowly that I was only at 10 percent after three full days of running.

She's a college student and can't afford hefty professional recovery labs. Is there any good, reasonably priced software or process that will reliably recover Word documents and photos? Please help.

-- Submitted by: Chuck

  Know the answer? Click here to submit it!

Have a tech-related question?
Click here to e-mail us on one of these topics:

· PC troubleshooting
· PC upgrading
· Digital music
· Consumer electronics
· Multimedia
· Internet security
· Digital cameras
· Home audio & video

Need help tech right away? Don't wait for us, post your questions in the CNET forums for all the tech help and how-tos.

Quick pollCommunity quick poll
Weigh in on this week poll topic!
If you received a nickel for every spam e-mail you get in your in-box, how well would you do?

(Please click on button to vote)

 Forget the lottery, all I need is spam. (Ever consider changing your e-mail address?)
 I'd be able quit my job.  (How much spam is that?)
 A little extra income doesn't hurt. (How much spam is that?)
 I would get chump change. (What's your secret to preventing spam?)
 I would starve to death. (What's your secret to eliminating spam?)
 Other. (Please explain.)

Vote and discuss it here!
What does the word "spam" mean to you?

(Please click on button to vote)

 Unwanted e-mails.
 Unsolicited emails.
 Canned mystery meat.
 Other. (What is it?)

Vote and discuss it here!
Simple question, simple answer
1. Can you really have two antivirus programs on one computer?

2. Reformat without reinstalling OS?

3. I'm losing time on my computer
Help your fellow members
1. Is it possible to run Linux on a Sony Walkman?

2. Problem hanging plasma TV on wall with no studs

3. Recommendations needed for durable ear buds

4. Which one: iPhone 16GB or Nokia N96 or Blackberry Bold?

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