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October 5, 2012

 
 
Lee Koo Lee Koo
Community manager
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Help! My laptop goes to sleep and won't wake up, unless it feels like it.

Dear CNET members,

Happy Friday! This week's topic has to do with Carlie's Vista laptop that goes to sleep and won't wake up unless it feels like it. Boy, I wish I had that laptop's sleep schedule -- where I wake up when I'm darn well ready! But since this has nothing to do with me, let's see if we can give Carlie some ideas of what could be causing this issue.

Many of our members have suggested simply disabling sleep mode in Windows altogether as a solution, which would work if you can live without it, but that doesn't really cover why it is happening. Unfortunately, as you read through our member suggestions, you'll quickly come to realize that sleep/hibernation issues as described by members can range from a variety of culprits including Windows power management that has gone amok, BIOS needing updating, Windows Vista needing to be updated with the latest patches, and drivers. Some members even suggest hardware issues, ranging from a loose power connection to a laptop just simply overheating.

A lot of knowledge and suggestions were shared, and I hope there are some things you can perform to successfully address the issue. But if things get a bit too risky or involved to attempt, as much as I hate to say it, if you can live without the hibernation/sleep mode, the simple solution would be to disable it altogether within Windows and shut off your system when not in use. Or as a few members suggested, do a clean install of the operating system if you can, since it looks like you are doing a complete backup of your system already.

Carlie, good luck with your situation and we hope you can find a solution with what we have here. If you do get a chance to fix it, please let us know what worked for you. Thanks, everyone, for your invaluable contributions of time and knowledge. Have a great weekend!

(Note: There will be no community newsletter next week, but it will continue the following week.)

Cheers!
-Lee


 
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   TOPIC OF THE WEEK
  Q: Help! My laptop goes to sleep and won't wake up, unless it feels like it.
I have a Dell Inspiron 1545 purchased in 2009, so it is out of warranty. It goes to sleep and doesn't wake up for days. I have to take the battery out and put it back in several times, push every button on it over and over and eventually when it feels like it, it will come back on. I am currently copying the entire OS system, while I have it up, this time. I took it to Staples, Best Buy, called Dell and bought a new battery. Nothing changes, it still won't wake up unless it feels like it. Does anyone have any idea what causes this and any suggestions on how I can fix this? Or is it beyond repair? Thanks.

   -- Submitted by: Carlie P.
  A: Featured member solutions
 
"There are Lots of Things to Think About "
-- Submitted by: Hforman
"Your power management seems to have gone wrong "
-- Submitted by: darrenforster99
"The kiss from prince charming "
-- Submitted by: gwhicks
"Laptop Won't wake Up from Sleep "
-- Submitted by: GEO2003
"Narcoleptic computer "
-- Submitted by: aeparker
"Driver updates "
-- Submitted by: Droid
 
Read all member contributions
  Thanks to all who contributed!
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