| Happy Friday! I hope this newsletter finds everyone well! I've been absent for a couple of weeks, but I'm back in the saddle. You may have noticed our new commenting platform if you read my community newsletter from Tuesday or read member comments on the new Apple iPad Mini. The platform is completely new and I personally think it's pretty darn slick, with features such as comments dynamically appearing and notifications via e-mail if someone replied to or liked your comment. If you haven't had a chance to check it out, please go to any CNET product review page and look over the new comments section. We currently have the new commenting platform on CNET product review pages, but eventually we will roll it out to all CNET article and blog pages. I hope you enjoy it, as we've worked our butts off to bring you this new commenting system! Now let's hit up this week's topic and see if we can help Ronnie with his mysterious CD/DVD burner that suddenly stopped working. Well, Ronnie, this issue can stem from a few possibilities, from software conflicting with newly installed software and not properly closing a burning session to simply a hardware issue -- in which the hardware is acting up erratically and you just need to replace it. Luckily, DVD burners aren't too costly to replace. I have selected a few featured members' posts in the Q&A section that I think will give you a good starting point to narrow down your issue. But please read through all member suggestions for additional ideas. My suggestion is that before you dig to deep to start with some simple tasks, such as trying different discs, blowing out some dust bunnies from your drive, and thinking back to when your burner stopped working correctly. Did you recently install something new that might have caused a conflict? If all member suggestions fail, maybe the simplest solution would be to replace the old drive. Good luck, Ronnie, and thanks to all who have contributed. Have a great weekend! |
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