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December 3, 2004
Dear CNET members,
Welcome back! With the holiday season in high gear, I hear a lot about the ever-growing concern with identity theft and fraud. As confident as I am about shopping online and protecting my identity, this week's dose of member submissions gave me a wake-up call about my own security methods. So Gloria and all members, I hope you find this week's winning answer by Gary and the other great advice from our members helpful. Please join us in the discussion and share more, especially if you have previously been a victim of identity theft or fraud, because we'd like to commiserate with you and learn from your stories. The more we contribute to each other's education, the better off we'll all be. Thank you for your participation!

BTW, while the poll on the green background for this newsletter was almost a 50/50 split decision, I decided that the readability issue outweighed the cool factor of the green background. So as a compromise, you're looking at the change--simple but efficient. I hope you like it. Thank you all for the e-mail and participation in the poll.

Cheers!
Lee Koo
Manager, CNET community
Got suggestions? Send us an e-mail:
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Member Question of the Week
Q I am not comfortable submitting personal information online when making a purchase. I know more and more people who are victims of identity theft, and with the shopping season fast approaching, I want to protect myself. Is there anything I can do prevent identity theft?
Submitted by: Gloria S. of Vineland, New Jersey
First of all, the term identity theft is often confused with identity fraud, and while you should protect yourself against both activities, I think your concern about using the Internet to make online purchases is mostly regarding identity fraud; that is, you are concerned that someone else will use your credit card or login information to make purchases on your credit card or to gain access to your financial accounts. This article titled Identity Theft and Fraud Debates Slow Financial Service Industry Response that was recently brought to my attention by www.merchant911.org, and it explains... Submitted by: Gary B.
Please click the following links for this week's:
Honorable mentions
Other great advice from our members
For Gary's efforts, we're sending him his choice of any Help.com Learning CD.
Community Buzz
Each week we take a look at topics discussed in the forums.
Best regards and enjoy!
Don't get phished like this member did
I'm not talking about trout fishing, but getting scammed by cleverly designed e-mail to gain access to your financial logins and passwords. If you are unaware of what phishing is, take a look at this discussion and find out before you get taken. If you've been scammed before by this sneaky tactic, share your experience with us so that we can all learn from it.
More from the Computer Newbies Forum

ZoneAlarm vs. ZoneAlarm Pro
This is a great question from one member: Is there a good reason to pay for ZoneAlarm Pro instead of using the free version? What benefits are there: more support, better software? If you're using the Pro version, please tell us if there is a difference. We are all ears.
More from the Viruses & Security Alerts Forum

What does the XP in Windows XP mean?
This is an old-school question, but do you know what XP means? If not, or even if you do, check out some of the clever meanings members are giving. And if you have your own definition of what XP stands for, let's hear it and share the fun.
More from the Windows XP Forum

Download or buy physical software?
What's the best method for purchasing software, such as an antivirus app, download it or physically go out and buy it?
More from the PC Applications & Utilities Forum Forum

Getting your software CDs organized
Tired of searching for your software CDs when you need them most? If your answer is yes, stop and get organized. A few members are sharing tips on how to do that. If you have a tip or two to add, chime in.

A must-read for Kazaa users
Do you use the popular peer-to-peer Kazaa file-sharing service? If you do, read up on the articles that our veteran member and moderators are discussing. And for all the ex-Kazaa users, be good Samaritans and give us your reasons for no longer using it.

Mac nugget: Should I go with Apple Care?
A member is in the process of buying a 12-inch iBook. Would you recommend the Apple Care protection plan or would it be a waste of money? Let's hear your thoughts.
More from the Mac Forum

Check out next week's question:
Q I am in the process of setting up my wireless network at home. How can I be sure no one taps into it?
--Submitted by: Melanie D., Cincinnati, Ohio
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This week on CNET 
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Holiday Gift Guide
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